Store Operations Lead – Sales, Service & People

My Melrose; Fort Worth (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

My Melrose in Fort Worth, TX is seeking a Store Manager to supervise daily store operations, drive sales, ensure exceptional customer service, and manage staff in the absence of the Store Manager. The role requires leadership, a focus on loss prevention, and adherence to company policies to meet performance goals.

The candidate should have a HS diploma or GED, with prior service-manager experience in retail and the ability to supervise multiple staff members, including training and scheduling

Qualifications

• Education: High School Graduate or GED preferred.
• Experience: 9 months+ as a Service Manager in a retail environment or 6 months in a mid‑volume store at Melrose or similar.
• Ability to supervise 5+ staff in the absence of the store manager.

Responsibilities

• Sales Management- Ensure effective execution of sales promotions and lead team to meet projected sales goals.
• Human Resources - monitor staff productivity and assist in training and developing subordinates.
• Customer Service - maintain high service levels and ensure efficient checkout and merchandising processes.
• Financial Responsibility - maintain cash controls and payroll within guidelines.
• Loss Prevention - educate staff on shrink reduction and maintain security standards.
• Operations - ensure store cleanliness and assign staff tasks for smooth operations.
• Supervisory Functions - may supervise 5+ staff in the absence of the store manager and address customer issues.

Skills

Leadership

Customer service

Sales management

Staff supervision

Education

High School Diploma or GED

Job description

My Melrose in Fort Worth, TX is seeking a Store Manager to supervise daily store operations, drive sales, ensure exceptional customer service, and manage staff in the absence of the Store Manager. The role requires leadership, a focus on loss prevention, and adherence to company policies to meet performance goals.

The candidate should have a HS diploma or GED, with prior service-manager experience in retail and the ability to supervise multiple staff members, including training and scheduling