Store Operations Lead — Multi-Store Leadership

R555US DTLR, Inc.; Philadelphia (Philadelphia County); On-site; USD 42,000 - 53,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily store operations, drive sales, and manage inventory, staff development, and customer service.

This role requires leadership, a minimum of one year in retail management, and the ability to travel between stores within the district. A flexible schedule including weekends and holidays is expected. Join a fast-paced retail environment focused on fashion and sneaker culture.

Qualifications

• Minimum of one year in retail management.
• Strong English communication and interpersonal skills.
• Ability to lead and train store staff.
• Ability to manage expenses and inventory.
• Willingness to travel between stores.
• Flexibility to work days, nights, weekends and holidays.

Responsibilities

• Oversee quality and performance of retail store staff.
• Ensure compliance with company policies and procedures.
• Lead training and development of store personnel.
• Assist recruitment and onboarding.
• Support performance evaluations and provide feedback.
• Assist with expense management and budgeting aligned with plan.
• Monitor shrink and loss prevention.
• Ensure customer service standards and friendly environment.
• Oversee merchandise inventory counts.
• Perform other duties as assigned.

Skills

Retail management

Customer service

Leadership

Communication

Administrative skills

Time management

Microsoft Office

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily store operations, drive sales, and manage inventory, staff development, and customer service.

This role requires leadership, a minimum of one year in retail management, and the ability to travel between stores within the district. A flexible schedule including weekends and holidays is expected. Join a fast-paced retail environment focused on fashion and sneaker culture.