Store Operations Lead: Merch, Coaching & Customer Care

Teso Life Inc.; Virginia (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance

Paid Time Off

Job summary

Teso Life Inc. in Shenandoah, TX is seeking an Assistant Store Manager to help lead in-store execution, shift leadership, and customer service.

Under Store Manager supervision, you will manage merchandising, replenishment, expiration management, and employee coaching, ensuring safe closing and inspection follow-ups.

Candidates should have an associate degree or higher and at least 3 years of store-management experience, with strong knowledge of merchandising and data analysis.

Qualifications

• Associate degree or higher in retail management, marketing, business administration, or related field.
• 3+ years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries.
• Familiar with store sales, merchandising and replenishment, inventory expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis.

Responsibilities

• Execute Store Manager priorities, manage staffing, replenishment, merchandising, and closing inspections.
• Lead on-site operations in Store Manager's absence and ensure smooth store operations.
• Monitor task completion and follow up with clear results.
• Support merchandising, shelf organization, price labels, and promotional displays.
• Address out-of-stocks, mispriced items, and expired labels promptly.
• Assist with receiving, shelving, stockroom organization, and product put-away.
• Perform expiration checks, shrink reporting, and exception reporting.
• Provide proactive customer greetings, recommendations, and service recovery.
• Coach new hires and provide on-the-spot corrections for service, replenishment, and closing procedures.
• Oversee cashier procedures, refunds, deposits, and closing safety.
• Complete closing inspections and follow up on corrective actions.

Skills

Store management

Customer service

Leadership

Merchandising

Scheduling

Data analysis

Education

Associate degree or higher in Retail Management / Marketing / Business Administration

Job description

Teso Life Inc. in Shenandoah, TX is seeking an Assistant Store Manager to help lead in-store execution, shift leadership, and customer service.

Under Store Manager supervision, you will manage merchandising, replenishment, expiration management, and employee coaching, ensuring safe closing and inspection follow-ups.

Candidates should have an associate degree or higher and at least 3 years of store-management experience, with strong knowledge of merchandising and data analysis.