Assistant Store Manager - Shenandoah

Teso Life Inc.; Virginia (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Health insurance

Paid Time Off

Job summary

Teso Life Inc. in Shenandoah, TX is seeking an Assistant Store Manager to help lead in-store execution, shift leadership, and customer service.

Under Store Manager supervision, you will manage merchandising, replenishment, expiration management, and employee coaching, ensuring safe closing and inspection follow-ups.

Candidates should have an associate degree or higher and at least 3 years of store-management experience, with strong knowledge of merchandising and data analysis.

Qualifications

• Associate degree or higher in retail management, marketing, business administration, or related field.
• 3+ years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries.
• Familiar with store sales, merchandising and replenishment, inventory expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis.

Responsibilities

• Execute Store Manager priorities, manage staffing, replenishment, merchandising, and closing inspections.
• Lead on-site operations in Store Manager's absence and ensure smooth store operations.
• Monitor task completion and follow up with clear results.
• Support merchandising, shelf organization, price labels, and promotional displays.
• Address out-of-stocks, mispriced items, and expired labels promptly.
• Assist with receiving, shelving, stockroom organization, and product put-away.
• Perform expiration checks, shrink reporting, and exception reporting.
• Provide proactive customer greetings, recommendations, and service recovery.
• Coach new hires and provide on-the-spot corrections for service, replenishment, and closing procedures.
• Oversee cashier procedures, refunds, deposits, and closing safety.
• Complete closing inspections and follow up on corrective actions.

Skills

Store management

Customer service

Leadership

Merchandising

Scheduling

Data analysis

Education

Associate degree or higher in Retail Management / Marketing / Business Administration

Job description

Position Overview

The Assistant Store Manager supports the management of in-store execution, shift leadership, merchandise management, and employee coaching.

Under the direction of the Store Manager, the Assistant Store Manager is primarily responsible for carrying out daily store tasks, maintaining floor order, merchandising and replenishment, product expiration management, customer service, employee coaching, safe store closing, and follow-up on store inspection corrective actions.

Job Responsibilities

1. Store Manager Task Execution & Shift Leadership
2. Carry out the Store Manager’s daily priority tasks and coordinate staffing assignments, replenishment, merchandising, customer complaints, exception reporting, and closing inspections.
3. Lead on-site operations when the Store Manager is absent and maintain normal store operations.
4. Check task completion across all areas to ensure issues have clear follow-up and results are reported.
5. Merchandising, Replenishment & Product Management
6. Support product merchandising, replenishment, shelf organization, front-facing, FIFO rotation, price labels, POP materials, and promotional display maintenance.
7. Promptly arrange correction of out-of-stocks, misplaced products, incorrect price labels, expired promotional labels, and similar issues.
8. Assist category Team Leads with receiving and shelving merchandise, replenishment, stockroom organization, and product put-away.
9. Expiration, Shrink & Stockroom Support
10. Assist with expiration-date checks, near-expiration records, expiration-risk reviews, damage records, shrink reporting, and exception reporting.
11. Ensure no expired products are offered for sale and process/report exception products according to procedure.
12. Assist with management of testers, samples, supplies, display props, and promotional gifts.
13. Customer Service & Exception Handling
14. Lead by example in proactive customer greetings, professional recommendations, service language, and customer farewells.
15. Assist with customer complaints, returns/exchanges, and in-store service exceptions.
16. Promptly elevate issues that cannot be resolved on site or may become more serious to the Store Manager or Area Manager.
17. Employee Coaching & Execution Correction
18. Assist the Store Manager with new-hire coaching, job training, product knowledge training, and work-process checks.
19. Provide on-the-spot reminders and corrections for execution issues involving service, replenishment, merchandising, cashiering, cleanliness, and closing procedures.
20. Promptly address and report employee discipline, attitude, or execution concerns to the Store Manager.
21. Cashier, Cash & Closing Safety
22. Assist in overseeing cashier procedures, refunds, transaction voids, cash records, safe controls, and deposits.
23. Perform closing inspections, including refrigerator doors, air conditioning, power, computers, door locks, lighting, and equipment.
24. Support corrective actions from store inspections and follow up on photos, records, or reinspection results.

Qualifications

• Education : Associate degree or above; majors in retail management, marketing, business administration, or related fields preferred.
• Professional Experience : 3+ years of store management experience in retail, supermarkets, beauty, lifestyle retail, or service industries.
• Knowledge & Skills : Familiar with store sales, merchandising and replenishment, inventory expiration management, shrink control, cashier procedures, customer service, scheduling, and basic data analysis.
• Core Competencies : Strong floor-management, execution, employee-coaching, and problem-solving capabilities, with a strong sense of responsibility and customer service.

Compensation

• $23/hr + quarterly performance bonus

Benefits

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid Time Off

Job Type: Full-Time

Location: 17945 Interstate 45 S, Shenandoah, TX 77385