Store Operations Lead | Growth & Team Development

Ross Stores; Miami (FL); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Ross Stores in Miami, FL is seeking an Assistant Store Manager to lead store operations and deliver the Ross experience. You will oversee staff, merchandising, and customer service to ensure company standards.

The role requires at least two years of store-level leadership, the ability to train and motivate associates, and strong communication. You will manage schedules, uphold safety and loss prevention, and drive results.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Lead store operations and ensure company standards are met.
• Supervise and motivate non-exempt Associates.
• Ensure customer service and merchandising excellence across the store.
• Monitor staffing and scheduling to meet business objectives.
• Uphold safety, loss prevention, and store policies.

Skills

Store management

Team supervision

English fluency

Multitasking

Customer service

Job description

Ross Stores in Miami, FL is seeking an Assistant Store Manager to lead store operations and deliver the Ross experience. You will oversee staff, merchandising, and customer service to ensure company standards.

The role requires at least two years of store-level leadership, the ability to train and motivate associates, and strong communication. You will manage schedules, uphold safety and loss prevention, and drive results.