Store Operations Lead: Elevate Service & Team Growth

Family Dollar; Mishawaka (IN); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Mishawaka, IN is seeking an Assistant Store Manager to help oversee daily store operations, customer service, and team development. You will support the Store Manager and lead a team to meet sales and service goals.

The role requires strong communication, the ability to train staff, and a hands-on approach to inventory, merchandising, and safety. This position is full-time and offers opportunities for growth within the network.

Qualifications

• High school diploma or equivalent preferred; ability to read and explain operational directives.
• Retail store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Move merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Process all corporate directives and communications related to store activities.
• Maintain promotional displays and store fixtures for effectiveness.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked sales floor and organized stockroom to company standards.
• Protect and secure store assets, including cash.
• Adhere to safety policies and ensure staff follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment for customers and staff.
• Keep store clean, restocked, and presentable.
• Other duties as assigned.

Skills

Communication

Interpersonal skills

Written skills

Teamwork

Customer service

Problem solving

Decision making

Physical stamina

Education

High school diploma or equivalent

Job description

Family Dollar in Mishawaka, IN is seeking an Assistant Store Manager to help oversee daily store operations, customer service, and team development. You will support the Store Manager and lead a team to meet sales and service goals.

The role requires strong communication, the ability to train staff, and a hands-on approach to inventory, merchandising, and safety. This position is full-time and offers opportunities for growth within the network.