Store Operations Lead — Elevate Customer Experience

Wallis Companies; Valley Park (MO); On-site; USD 38,000 - 52,000; Full time

Job summary

Wallis Companies is seeking an Assistant Manager to deliver an exceptional customer experience, lead and train the team, and step in for store leadership when the manager is absent. The role requires overseeing scheduling, payroll, and compliance with SOPs while maintaining safety and policy standards.

The position emphasizes strong communication, operations oversight, and a customer-focused mindset to ensure high store performance and consistent service quality.

Qualifications

• Education: Required: High School diploma or equivalent experience; Preferred: Associate’s or Bachelor’s degree
• Experience: 1+ year convenience store experience required
• Language Skills: Ability to read, write, speak, and understand English in a manner that is sufficient for effective communication with groups of managers, clients, customers and the general public.

Responsibilities

• Responsible for providing customers with an exceptional buying experience and leading development and training of the team.
• Assume responsibility in managers' absence and manage scheduling, payroll and daily operations.
• Ensure health and safety protocols, manage store assets, and maintain superior customer service and product quality.

Education

High School diploma or equivalent experience

Job description

Wallis Companies is seeking an Assistant Manager to deliver an exceptional customer experience, lead and train the team, and step in for store leadership when the manager is absent. The role requires overseeing scheduling, payroll, and compliance with SOPs while maintaining safety and policy standards.

The position emphasizes strong communication, operations oversight, and a customer-focused mindset to ensure high store performance and consistent service quality.