Store Leadership Coach — Lead Team, Delight Customers

Wallis Companies; Salem (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Wallis Companies is seeking an Assistant Manager to deliver an exceptional customer experience and support leadership development. You will assume store leadership when the Manager is absent, and manage tasks beyond a Shift Leader role.

Responsibilities cover business results, communication, customer service, talent development, and safety, requiring a strong schedule discipline and adherence to company policy.

Qualifications

• High School diploma or equivalent required; higher degrees preferred.
• Minimum 1+ year convenience store experience.
• Ability to read, write, speak and understand English for effective communication.
• Able to work an irregular schedule, including 50+ hours per week.
• Proficient with basic computer operations and cash handling.

Responsibilities

• Lead store operations in the Manager's absence and supervise team.
• Ensure food service protocol, safety standards and SOPs are followed.
• Develop schedules, manage payroll accuracy and labor costs.
• Provide exceptional customer service and resolve issues promptly.
• Analyze business reports and strive to attain sales and margins goals.
• Maintain asset protection and inventory controls.

Skills

Customer service

English proficiency

Cash handling

Team leadership

Education

High School diploma or equivalent

Associate’s or Bachelor’s degree

Tools

Computer

Microsoft Office

Cash Register

Telephone

Safe

ATM

Copy/Printer/Fax

Job description

Wallis Companies is seeking an Assistant Manager to deliver an exceptional customer experience and support leadership development. You will assume store leadership when the Manager is absent, and manage tasks beyond a Shift Leader role.

Responsibilities cover business results, communication, customer service, talent development, and safety, requiring a strong schedule discipline and adherence to company policy.