Store Operations Lead: Elevate Customer Experience

Rack Room Shoes; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading footwear retailer in Nashville is seeking a Team Lead to oversee day-to-day store operations. Responsibilities include managing staff, ensuring compliance with company policies, and creating an excellent customer experience. The ideal candidate will have strong managerial skills, effective communication abilities, and a commitment to staff training and development. This position may be part-time or full-time, with a focus on meeting sales and customer service objectives.

Qualifications

• An approved background check is required.
• Effective verbal and written communication skills are essential.
• Strong managerial and organizational skills are necessary.

Responsibilities

• Supervise and manage store operations while ensuring compliance with company policies.
• Provide leadership, guidance, and training to store staff.
• Manage customer issues with urgency and satisfaction.
• Control inventory and ensure accurate pricing and markdowns.
• Oversee sales floor merchandising and visual presentation.

Skills

Effective verbal and written communication skills

Managerial skills

Organizational skills

Job description

A leading footwear retailer in Nashville is seeking a Team Lead to oversee day-to-day store operations. Responsibilities include managing staff, ensuring compliance with company policies, and creating an excellent customer experience. The ideal candidate will have strong managerial skills, effective communication abilities, and a commitment to staff training and development. This position may be part-time or full-time, with a focus on meeting sales and customer service objectives.