Store Operations Lead: Customer Service & Merchandising

Dollar General; Metairie (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Dollar General in Metairie, LA is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the direction of the Store Manager, you will supervise staff, assist with merchandise presentation, deposits, and daily paperwork.

You will perform stocking, cashiering, scheduling, training, and planogram implementation to ensure profitability and reduce losses, while upholding company policies and security practices.

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with policies.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Supervisory experience

Cash handling

Merchandise presentation

Scheduling

Education

High school diploma or equivalent

Job description

Dollar General in Metairie, LA is seeking an Assistant Store Manager to help maintain a clean, well-organized store with a customer-first focus. Under the direction of the Store Manager, you will supervise staff, assist with merchandise presentation, deposits, and daily paperwork.

You will perform stocking, cashiering, scheduling, training, and planogram implementation to ensure profitability and reduce losses, while upholding company policies and security practices.