Store Operations Lead: Customer Service & Merchandising

Hibbett; Dothan (AL); On-site; USD 14,376 - 20,476; Full time

Job summary

Hibbett is hiring an Assistant Manager for their Dothan, Alabama location. In this role, you will assist the Store Manager with overall operations, employee training, and customer service initiatives. You will need to have experience in retail, particularly in footwear and athletic apparel, and a strong passion for customer service. The position is integral to maintaining store standards and ensuring a profitable environment. Supervisory responsibilities are included in the absence of the Store Manager.

Qualifications

• 1-3 years of customer service experience.
• Experience in a retail environment, preferably in footwear and athletic apparel.
• Ability to work in a fast-paced environment.

Responsibilities

• Assist the Store Manager in controlling store assets and operations.
• Recruit, train, and evaluate store personnel.
• Provide extraordinary customer service.

Skills

Interpersonal skills

Communication skills

Customer service

Detail-oriented

Team player

Job description

Hibbett is hiring an Assistant Manager for their Dothan, Alabama location. In this role, you will assist the Store Manager with overall operations, employee training, and customer service initiatives. You will need to have experience in retail, particularly in footwear and athletic apparel, and a strong passion for customer service. The position is integral to maintaining store standards and ensuring a profitable environment. Supervisory responsibilities are included in the absence of the Store Manager.