Store Operations Lead - Customer Service & Inventory

Daiso USA; Fremont (CA); On-site; USD 52,000 - 75,000; Full time

Job summary

Daiso USA in Fremont, CA is seeking an Assistant Store Manager to support the store manager in operations, staffing, inventory control, and customer service excellence. You will help manage shifts, train staff, order products, monitor compliance, and report issues to the store manager.

The role requires a high school diploma, 2+ years in retail, strong communication, leadership, and the ability to meet sales goals while adapting to change, including evenings and weekends.

Qualifications

• 2+ years of work experience in retail or customer service.
• High school Diploma or GED.
• Previous experience as a sales associate.
• Strong communication and relationship-building abilities.
• Ability to achieve sales goals and adapt to change.

Responsibilities

• Assist in managing staff shift scheduling and labor hours.
• Oversee inventory control and product ordering.
• Support execution of sales plans and merchandising.
• Ensure store compliance with laws and company policies.
• Lead store operations and problem resolution with positive outcomes.
• Maintain store cleanliness and safety.

Skills

Customer service

Staff leadership

Inventory oversight

Sales goal attainment

Communication skills

Flexibility

Education

High school Diploma/GED

Job description

Daiso USA in Fremont, CA is seeking an Assistant Store Manager to support the store manager in operations, staffing, inventory control, and customer service excellence. You will help manage shifts, train staff, order products, monitor compliance, and report issues to the store manager.

The role requires a high school diploma, 2+ years in retail, strong communication, leadership, and the ability to meet sales goals while adapting to change, including evenings and weekends.