Store Operations Lead — Customer Service & Inventory

Daiso USA; Vista (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Daiso USA is seeking an Assistant Store Manager to support the store manager in daily operations, staff scheduling, labor hour control, inventory oversight, and execution of sales plans. You will help ensure compliance with company policies and report issues to the store manager and supervisors.

The ideal candidate has a high school diploma or GED, 2+ years of retail experience, strong communication skills, leadership ability, and a flexible schedule including evenings and weekends.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of retail/work experience.
• Experience as a sales associate.
• Experience in inventory oversight.
• Strong communication skills and relationship-building.
• Ability to achieve sales goals.
• Flexible to work evenings and weekends.

Responsibilities

• Improvement of customer service quality and store operations.
• Recruitment, staff training, and leadership development.
• Manage and supervise staff and ensure compliance with company rules.
• Oversee product ordering, inventory control, and stock replenishment.
• Execute sales plans, merchandise organization, and displays.
• Monitor sales, baskets, loss, and inventory turnover days.
• Handle cash controls, float money, and safes.
• Maintain store forms, records, and documentation.
• Oversee store equipment and fixtures maintenance.
• Ensure store security and tidiness within guidelines.

Skills

Communication

Staff leadership

Customer service

Sales goal achievement

Inventory management

Flexibility

Education

High school Diploma/GED

Job description

Daiso USA is seeking an Assistant Store Manager to support the store manager in daily operations, staff scheduling, labor hour control, inventory oversight, and execution of sales plans. You will help ensure compliance with company policies and report issues to the store manager and supervisors.

The ideal candidate has a high school diploma or GED, 2+ years of retail experience, strong communication skills, leadership ability, and a flexible schedule including evenings and weekends.