Store Assistant Manager: Lead Operations & Service

Daiso USA; Santa Clarita (CA); On-site; USD 42,000 - 58,000; Full time

Job summary

Daiso USA is seeking an Assistant Store Manager to support store operations, optimize staff scheduling, inventory control, and deliver exceptional customer service. You will assist in recruiting and training, supervising staff, ensuring compliance with company policies, merchandising, and execution of sales plans, while reporting issues to management.

Candidates should have a high school diploma or GED and at least two years of experience in retail, with flexibility for evenings and weekend

Qualifications

• High school diploma or GED required.
• 2+ years of work experience in retail.
• Previous sales associate experience.
• Experience with inventory oversight.
• Strong communication and relationship-building skills.
• Ability to meet sales goals.
• Ability to respond to changes in store/company speed.
• Ability to implement head office instructions.
• Capable of leading store problems to positive resolutions.
• Positive attitude, reliability, and cooperativeness.
• Willing to work evenings and weekends.

Responsibilities

• Improve customer service quality, customer relations, and store cleanliness.
• Recruit, train, and coach staff; build effective work operations.
• Supervise staff; ensure compliance with company rules; monitor working conditions and shifts.
• Order merchandise appropriately; prevent stockouts; control loss and inventory.
• Execute sales plans, organize merchandise, and replenish stock.
• Track sales, basket size, shrinkage, and turnover days.
• Manage cash register float and safe money procedures.
• Organize forms, documents, manuals, files, and records.
• Oversee store equipment, fixtures, and maintenance.
• Ensure store security and tidiness; implement company guidelines.

Skills

Sales experience

Inventory oversight

Communication skills

Achieving sales goals

Adaptability

Follow head office instructions

Problem resolution

Reliability

Team leadership

Flexible hours

Education

High school Diploma/GED

Job description

Daiso USA is seeking an Assistant Store Manager to support store operations, optimize staff scheduling, inventory control, and deliver exceptional customer service. You will assist in recruiting and training, supervising staff, ensuring compliance with company policies, merchandising, and execution of sales plans, while reporting issues to management.

Candidates should have a high school diploma or GED and at least two years of experience in retail, with flexibility for evenings and weekend