Store Operations Lead: Customer Experience & Team Growth

Dollar Tree, Inc.; Wilmer (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Well-being programs

Job summary

Dollar Tree, Inc. in Wilmer, TX is seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

You will assist with day-to-day activities, supervise associates, ensure a clean, safe, and well-stocked store, and support the Store Manager in training and directing staff. This role requires strong communication and problem-solving skills, physical ability to lift up to 55 lbs, and a commitment to customer satisfaction.

Qualifications

• High school diploma or equivalent is preferred.
• Ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Maintain store areas, stockroom, and shelves to company standards.
• Perform opening and closing procedures.
• Process corporate directives and store communications.
• Maintain promotional fixtures and displays.
• Assist in ordering merchandise and loss prevention.
• Protect and secure store assets including cash.
• Adhere to policies and procedures and ensure safety guidelines are followed.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment for customers and associates.
• Ensure cleanliness throughout the store including bathrooms, floors, and stocking.

Skills

Strong communication

Interpersonal

Written skills

Customer service

Organizational

Problem solving

Decision making

Team environment

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Wilmer, TX is seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development.

You will assist with day-to-day activities, supervise associates, ensure a clean, safe, and well-stocked store, and support the Store Manager in training and directing staff. This role requires strong communication and problem-solving skills, physical ability to lift up to 55 lbs, and a commitment to customer satisfaction.