Store Operations Lead - Customer Experience & Team Growth

Dollar Tree, Inc.; Sonoma (CA); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service and team development in Sonoma, California. You will assist with day-to-day store activities, help customers, and supervise associates to maintain store standards.

This role emphasizes leadership, training, merchandising, loss prevention, and adherence to policies. The position offers full-time hours with opportunities for growth within the retail environment.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. and perform physical tasks
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor
• Perform opening and closing procedures as needed
• Process all corporate directives related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, cash handling, and loss prevention
• Maintain clean, well-stocked sales floor and organized stockroom to company standards

Skills

Store leadership

Customer service

Team collaboration

Strong communication

Loss prevention awareness

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. is seeking an Assistant Store Manager to support store operations, customer service and team development in Sonoma, California. You will assist with day-to-day store activities, help customers, and supervise associates to maintain store standards.

This role emphasizes leadership, training, merchandising, loss prevention, and adherence to policies. The position offers full-time hours with opportunities for growth within the retail environment.