Store Operations Lead - Customer Experience & Sales

Torrid; Colonial Heights (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

50% employee discount

401K with company match

Tuition reimbursement

Job summary

A leading apparel retailer in Colonial Heights is looking for a retail management professional to oversee store operations and ensure exceptional customer experiences. The role requires previous retail management experience and strong leadership skills to guide the team in achieving sales goals. The ideal candidate should adapt quickly to evolving trends and provide a flexible schedule, including holidays and weekends. The position also offers a generous employee discount and 401K matching.

Qualifications

• Previous specialty/apparel retail management experience with proven ability to lead teams.
• Ability to create an amazing customer experience in a fast-paced environment.
• Adaptability to changing environments and trends.

Responsibilities

• Ensure store is achieving company objectives and KPI goals.
• Lead the team in providing excellent customer connections and loyalty.
• Support management in implementing merchandise strategies.
• Act as Manager on Duty when store management is absent.

Skills

Retail management experience

Customer service

Ability to multitask

Flexibility

Job description

A leading apparel retailer in Colonial Heights is looking for a retail management professional to oversee store operations and ensure exceptional customer experiences. The role requires previous retail management experience and strong leadership skills to guide the team in achieving sales goals. The ideal candidate should adapt quickly to evolving trends and provide a flexible schedule, including holidays and weekends. The position also offers a generous employee discount and 401K matching.