Customer Experience Leader: Front‑End & Service

Five Below; Colonial Heights (VA); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health coverage

Financial and personal wellness support

Job summary

A leading retail company in Colonial Heights, Virginia, is seeking a Customer Experience Manager to ensure exceptional customer service and lead store operations. The ideal candidate has a minimum of 2 years of management experience and excellent communication skills. This role offers a starting pay of $16.00 per hour and includes various employee benefits. Join a team that believes in creating a fun and engaging experience for customers.

Qualifications

• Minimum 2 years of management experience.
• Must be able to work a flexible schedule.

Responsibilities

• Ensure exceptional customer service.
• Lead front end operations meeting brand standards.
• Recruit, train, and develop crew members.

Skills

Excellent verbal and written communication skills

Ability to multi-task

Creative thinking

Ability to maintain composure under pressure

Education

High School Graduate or equivalent

College experience preferred

Job description

A leading retail company in Colonial Heights, Virginia, is seeking a Customer Experience Manager to ensure exceptional customer service and lead store operations. The ideal candidate has a minimum of 2 years of management experience and excellent communication skills. This role offers a starting pay of $16.00 per hour and includes various employee benefits. Join a team that believes in creating a fun and engaging experience for customers.