Store Operations Lead & Customer Experience

R301US Hibbett Retail, Inc.; Natchez (MS); On-site; USD 14,000 - 20,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Natchez, MS is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, scheduling, and customer service duties. This role requires 1–3 years of retail experience and strong interpersonal and communication skills.

The position is non-exempt and offers hourly pay of $12.65, with responsibilities including inventory control, staff training, and promoting merchandise while maintaining company policies.

Qualifications

• Experience in retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks.
• Team-player with focus on outstanding customer service.

Responsibilities

• Assist Store Manager in daily store operations and planning.
• Supervise staff in manager's absence and ensure tasks are completed.
• Support selling, restocking, merchandising, ordering and scheduling.
• Provide guidance and training to employees; manage customer service.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Promote and sell services and merchandise; uphold policies and security.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Self-motivation

Attention to detail

Job description

R301US Hibbett Retail, Inc. in Natchez, MS is seeking an Assistant Manager to support the Store Manager in daily store operations, merchandising, scheduling, and customer service duties. This role requires 1–3 years of retail experience and strong interpersonal and communication skills.

The position is non-exempt and offers hourly pay of $12.65, with responsibilities including inventory control, staff training, and promoting merchandise while maintaining company policies.