Store Operations Lead & Customer Experience

Family Dollar; Bamberg (SC); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Family Dollar in Bamberg, SC is seeking a Store Manager to oversee day-to-day store operations, supervise staff, and ensure excellent customer service. You will lead merchandising, safety, and loss prevention while coordinating with associates to meet sales goals.

Candidates should have prior retail management experience, strong communication skills, and the ability to lift up to 55 lbs. This role requires dedication to a positive, professional environment and adherence to company policies.

Qualifications

• High school diploma or equivalent required.
• Store management experience in retail, grocery, or drug store preferred.
• Ability to lift up to 55 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication and written skills required.
• Ability to work in a high-energy, team environment.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned.

Skills

High school diploma

Store management

Communication

Team environment

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in Bamberg, SC is seeking a Store Manager to oversee day-to-day store operations, supervise staff, and ensure excellent customer service. You will lead merchandising, safety, and loss prevention while coordinating with associates to meet sales goals.

Candidates should have prior retail management experience, strong communication skills, and the ability to lift up to 55 lbs. This role requires dedication to a positive, professional environment and adherence to company policies.