Store Operations Lead - Customer-Driven Manager

Ace Hardware Corporation; Clawson (MI); On-site; USD 25,000 - 33,000; Full time

Job summary

Ace Retail Group is seeking an Assistant Manager to oversee daily store operations in Michigan. You will drive customer service, supervise staff, and execute company programs while maintaining a safe, welcoming environment.

The role requires a high school diploma, strong numeric and communication skills, and the ability to work flexible hours. You will partner with the General Manager to meet sales goals and uphold ARG core values.

Qualifications

• Ability to read and interpret documents such as safety rules, manufacture assembly directions, operating and maintenance instructions and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Ability to work independently.
• Ability to work flexible hours.
• Effective communication skills (verbal and written).
• Ability to foster teamwork and motivate others.
• Standing, walking, bending, lifting (up to 50lbs) regularly, and lifting (up to 100lbs) occasionally with assistance, and climbing.

Responsibilities

• Provide positive representation of Ace Retail Group.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store.
• Thank customers when finished and when they are leaving the store.
• Provide a friendly, outgoing demeanor; work well with customers as well as associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.

Skills

Reading instructions

Basic math

Independent work

Flexible hours

Communication skills

Teamwork

Physical stamina

Education

High School or GED

Job description

Ace Retail Group is seeking an Assistant Manager to oversee daily store operations in Michigan. You will drive customer service, supervise staff, and execute company programs while maintaining a safe, welcoming environment.

The role requires a high school diploma, strong numeric and communication skills, and the ability to work flexible hours. You will partner with the General Manager to meet sales goals and uphold ARG core values.