Store Operations Lead - Assistant Manager

SmartRecruiters, Inc.; Town of Florida (NY); On-site; USD 42,000 - 65,000; Full time

Job summary

Smiles in Ocoee, FL is seeking a Level 1 Assistant Manager to support daily store operations, drive sales, and coach a small team. This role blends hands-on leadership with hands-on customer service in a fast-paced retail setting.

The ideal candidate brings proven self-motivation, strong communication, and a track record of high-volume store experience. You will help manage schedules, training, and compliance while delivering exceptional guest experiences.

Qualifications

• Proven self-motivation and ability to take initiative.
• Experience in running or assisting with high-volume store operations.
• Strong leadership skills with the ability to inspire and motivate team members.
• Excellent communication and interpersonal skills.
• Demonstrated problem-solving abilities and decision-making skills.
• Basic understanding of business operations and retail management principles.
• Customer service orientation with a passion for delivering exceptional experiences.
• Strong time management skills and ability to prioritize tasks effectively.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Ability to thrive in a fast-paced, dynamic retail environment.
• Proficiency in basic computer skills and point-of-sale systems.
• High school diploma or equivalent (preferred)

Responsibilities

• Assist in overseeing daily store operations and ensure smooth functioning.
• Support the store manager in achieving sales targets and key performance indicators.
• Help manage and motivate team members to deliver exceptional customer service.
• Participate in inventory management and stock control processes.
• Contribute to creating and maintaining a positive work environment.
• Assist in training and developing new team members.
• Ensure compliance with company policies and procedures.
• Handle customer inquiries and resolve issues professionally and efficiently.
• Support promotional activities and visual merchandising efforts.
• Assist in scheduling and workforce management.

Skills

Leadership

Communication

Customer service

POS systems

Retail operations

Education

High school diploma or equivalent

Tools

POS systems

Job description

Smiles in Ocoee, FL is seeking a Level 1 Assistant Manager to support daily store operations, drive sales, and coach a small team. This role blends hands-on leadership with hands-on customer service in a fast-paced retail setting.

The ideal candidate brings proven self-motivation, strong communication, and a track record of high-volume store experience. You will help manage schedules, training, and compliance while delivering exceptional guest experiences.