Store Assistant Manager — Lead Operations & Customer Experience

SmartRecruiters, Inc.; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Level 1 Assistant Manager in Ocoee, FL to support daily store operations and drive sales while maintaining outstanding customer service. The role emphasizes leadership, team motivation, and a positive work environment in a high-volume setting.

Ideal candidates will have strong communication skills, experience in retail operations, and the ability to manage inventory and scheduling. This is a full-time position requiring flexibility for evenings and weekends.

Qualifications

• Proven self-motivation and ability to take initiative.
• Experience in running or assisting with high-volume store operations.
• Strong leadership skills with the ability to inspire and motivate team members.
• Excellent communication and interpersonal skills.
• Demonstrated problem-solving abilities and decision-making skills.
• Basic understanding of business operations and retail management principles.
• Customer service orientation with a passion for delivering exceptional experiences.
• Strong time management skills and ability to prioritize tasks effectively.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Ability to thrive in a fast-paced, dynamic retail environment.
• Proficiency in basic computer skills and point-of-sale systems.
• High school diploma or equivalent (preferred).

Responsibilities

• Assist in overseeing daily store operations and ensure smooth functioning
• Support the store manager in achieving sales targets and key performance indicators
• Help manage and motivate team members to deliver exceptional customer service
• Participate in inventory management and stock control processes
• Contribute to creating and maintaining a positive work environment
• Assist in training and developing new team members
• Ensure compliance with company policies and procedures
• Handle customer inquiries and resolve issues professionally and efficiently
• Support promotional activities and visual merchandising efforts
• Assist in scheduling and workforce management

Skills

Self-motivation

Leadership

Customer service

Communication

Problem-solving

Time management

Team motivation

Flexibility

Retail operations

POS systems

Education

High school diploma or equivalent (preferred)

Tools

POS systems

Job description

SmartRecruiters, Inc. is seeking a Level 1 Assistant Manager in Ocoee, FL to support daily store operations and drive sales while maintaining outstanding customer service. The role emphasizes leadership, team motivation, and a positive work environment in a high-volume setting.

Ideal candidates will have strong communication skills, experience in retail operations, and the ability to manage inventory and scheduling. This is a full-time position requiring flexibility for evenings and weekends.