Assistant Store Manager: Lead Sales & Service

SmartRecruiters, Inc.; Florida; On-site; USD 36,000 - 48,000; Full time

Job summary

Smiles in Ocoee, FL is seeking a Level 1 Assistant Manager to support store operations and help drive performance. The role emphasizes customer-focused leadership, training, and maintaining smooth daily activities.

The candidate will assist in sales target achievement, inventory control, staff supervision, and compliance with policies, while promoting a positive work environment and high service standards.

Qualifications

• Self-motivated with initiative and able to work with minimal supervision.
• Experience running or assisting with high-volume store operations.
• Strong leadership, communication and people-management abilities.
• Customer-focused with a proactive approach to service and problem-solving.
• Able to manage time and priorities in a fast-paced retail setting.
• Basic understanding of business operations and retail principles.

Responsibilities

• Assist in overseeing daily store operations and ensure smooth functioning.
• Support the store manager in achieving sales targets and KPIs.
• Help manage and motivate team members to deliver exceptional customer service.
• Participate in inventory management and stock control processes.
• Contribute to creating and maintaining a positive work environment.
• Assist in training and developing new team members.
• Ensure compliance with company policies and procedures.
• Handle customer inquiries and resolve issues professionally and efficiently.
• Support promotional activities and visual merchandising efforts.
• Assist in scheduling and workforce management.

Skills

Self-motivation

Store operations

Leadership

Communication

Time management

Customer service

Problem-solving

Team motivation

Flexibility

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Computers / MS Office

Job description

Smiles in Ocoee, FL is seeking a Level 1 Assistant Manager to support store operations and help drive performance. The role emphasizes customer-focused leadership, training, and maintaining smooth daily activities.

The candidate will assist in sales target achievement, inventory control, staff supervision, and compliance with policies, while promoting a positive work environment and high service standards.