Store Operations Lead

Domino's Pizza; Silver Spring (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Domino's Pizza is seeking an on-site supervisor to assist in daily oversight, coordination, and execution of objectives in sales, costs, employee retention, customer service and satisfaction, and food quality.

The role involves ensuring a welcoming environment for customers, supervising consistent product preparation, and supporting scheduling and labor cost objectives. Strong communication and leadership are essential.

Qualifications

• Background checks required.
• Excellent written and verbal communication with customers and management.
• Able to multi-task in a fast-paced environment.
• Demonstrates leadership and team coordination on duty.
• Accurate math skills for handling orders and change.

Responsibilities

• Oversee store operations in absence of General Manager.
• Ensure customers feel welcome and that staff are courteous and service-oriented.
• Supervise food preparation and service to brand standards.
• Assist with opening/closing tasks and daily prep lists.
• Lead by example in food preparation and customer service delivery.
• Support store objectives in sales, quality, cleanliness, and sanitation.

Skills

Customer service

Communication

Multi-tasking

Leadership

Cash handling

Job description

Domino's Pizza is seeking an on-site supervisor to assist in daily oversight, coordination, and execution of objectives in sales, costs, employee retention, customer service and satisfaction, and food quality.

The role involves ensuring a welcoming environment for customers, supervising consistent product preparation, and supporting scheduling and labor cost objectives. Strong communication and leadership are essential.