Store Operations Lead

Ross Stores, Inc.; McAllen (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

Ross Stores, Inc. in McAllen, TX is seeking an Assistant Store Manager to lead daily store operations and uphold company standards. You will supervise non-exempt associates, schedule staff, analyze reports, control payroll, and ensure safety, customer service, and brand adherence across the sales floor.

The role emphasizes team leadership, effective communication, and the ability to manage multiple priorities while delivering strong results in a fast-paced retail environment.

Qualifications

• Two or more years of store or assistant store manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate and communicate positively to store associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads store operations and ensures company standards.
• Analyzes store reports to evaluate controllable expenses and performance.
• Schedules associates to meet business objectives.
• Ensures compliance with state, local and federal regulations.
• Manages payroll administration and scheduling compliance.
• Assists in recruiting, hiring and developing associates.
• Maintains safety and customer service excellence.
• Upholds Ross brand and merchandising guidelines.

Skills

Store supervision

Communication

Multitasking

Prioritization

Customer service

English fluency

Evenings/weekends

Mathematics basics

Job description

Ross Stores, Inc. in McAllen, TX is seeking an Assistant Store Manager to lead daily store operations and uphold company standards. You will supervise non-exempt associates, schedule staff, analyze reports, control payroll, and ensure safety, customer service, and brand adherence across the sales floor.

The role emphasizes team leadership, effective communication, and the ability to manage multiple priorities while delivering strong results in a fast-paced retail environment.