Store Operations & Customer Service Lead

Domino's; Mount Vernon (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's in Mount Vernon, IL is seeking an organized Assistant Manager to support daily store operations, deliver excellent customer service, and help lead a team at 805 Salem Rd.

You will assist the Store Manager, manage inventory, train staff, handle cash, and ensure compliance while stepping in during absences. This role requires flexibility to work various shifts, including evenings and weekends.

Qualifications

• Leadership and team-motivating abilities are required.
• Strong customer service mindset and problem resolution skills.
• Excellent verbal and written communication."
• Ability to work in a fast-paced retail environment.
• Must be able to stand for extended periods.

Responsibilities

• Assist the Store Manager in overseeing daily store operations.
• Provide exceptional customer service and resolve issues promptly.
• Manage inventory including ordering, receiving, and stocking merchandise.
• Train, supervise, and motivate team members to high performance.
• Handle cash management and bank deposits.
• Maintain a clean, organized, welcoming store environment.
• Step in for the Store Manager in their absence.

Skills

Leadership

Customer service

Communication

Problem-solving

Time management

POS systems

Retail experience

Management experience

Education

High school diploma or equivalent

Bachelor's degree in business or related field preferred

Tools

Point-of-sale systems

Basic computer applications

Job description

Domino's in Mount Vernon, IL is seeking an organized Assistant Manager to support daily store operations, deliver excellent customer service, and help lead a team at 805 Salem Rd.

You will assist the Store Manager, manage inventory, train staff, handle cash, and ensure compliance while stepping in during absences. This role requires flexibility to work various shifts, including evenings and weekends.