Retail Store Lead & Customer Experience Coach

Domino's; Salem (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

Domino's is seeking a dynamic Assistant Manager for their location in Salem, Illinois. In this full-time role, you will support the store manager with daily operations, team leadership, and ensuring exemplary customer service.

The ideal candidate will have retail experience, supervisory skills, and a strong commitment to customer satisfaction. Responsibilities include managing staff, overseeing inventory, and resolving customer issues as needed.

Qualifications

• 2+ years of experience in retail or service industry in a supervisory role.
• Strong leadership and team motivation skills.
• Excellent customer service skills.

Responsibilities

• Assist the store manager in daily operations and maintaining store standards.
• Lead and train team members to ensure outstanding customer service.
• Manage staff scheduling and coverage during shifts.
• Handle cash transactions and financial reporting.
• Oversee inventory management and counts.
• Resolve customer complaints promptly.

Skills

Leadership skills

Customer service skills

Cash handling

Financial management

Multitasking

Problem-solving

Education

High school diploma or equivalent

Bachelor's degree in Business Administration or related field

Tools

POS systems

Microsoft Office suite

Job description

Domino's is seeking a dynamic Assistant Manager for their location in Salem, Illinois. In this full-time role, you will support the store manager with daily operations, team leadership, and ensuring exemplary customer service.

The ideal candidate will have retail experience, supervisory skills, and a strong commitment to customer satisfaction. Responsibilities include managing staff, overseeing inventory, and resolving customer issues as needed.