Store Operations & Customer Service Associate

Gopuff; New York (NY); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount & FAM Membership

Vacation and Sick Time for eligible employees

EAP through AllOne Health

Job summary

Gopuff is seeking a Customer Service Representative in New York, NY, to assist customers and ensure smooth order fulfillment operations. You'll be greeting and helping customers, managing inventory, and ensuring compliance with safety standards.

The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask. The compensation is based on market pricing, with a pay rate of $17.25 per hour for this role.

Medical, dental, and vision insurance are offered for full-time employees, along with additional benefits.

Qualifications

• Retail, hospitality, restaurant, fulfillment, or customer service experience preferred.
• Must be able to lift up to 50 pounds.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Pick and prepare online pickup orders.
• Stock shelves and maintain product presentation.
• Assist with cycle counts and inventory audits.
• Follow all alcohol sales and ID verification requirements.

Skills

Excellent communication skills

Strong attention to detail

Ability to multitask in a fast-paced environment

Education

High School Diploma or GED

Job description

Gopuff is seeking a Customer Service Representative in New York, NY, to assist customers and ensure smooth order fulfillment operations. You'll be greeting and helping customers, managing inventory, and ensuring compliance with safety standards.

The ideal candidate should possess excellent communication skills, attention to detail, and the ability to multitask. The compensation is based on market pricing, with a pay rate of $17.25 per hour for this role.

Medical, dental, and vision insurance are offered for full-time employees, along with additional benefits.