Customer-Focused Retail Ops Associate | Fast Fulfillment

Gopuff; New York (NY); On-site; USD 19,604 - 27,922; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

Job summary

Gopuff is seeking an Operations Associate in New York, NY, to provide exceptional customer service and efficiently handle order fulfillment. The ideal candidate enjoys a dynamic work environment and is committed to maintaining a high standard of operations.

This role requires strong communication skills, attention to detail, and an ability to multitask. Successful associates will help ensure a well-stocked store while ensuring compliance with safety regulations.

Benefits include medical insurance, a 401(k) plan, and employee discounts.

Qualifications

• Retail, hospitality, restaurant, fulfillment, or customer service experience preferred.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Pick and prepare online pickup orders.
• Stock shelves and maintain product presentation.
• Assist with cycle counts and inventory audits.
• Follow all alcohol sales and ID verification requirements.

Skills

Communication skills

Attention to detail

Multitasking

Customer service experience

Education

High School Diploma or GED

Job description

Gopuff is seeking an Operations Associate in New York, NY, to provide exceptional customer service and efficiently handle order fulfillment. The ideal candidate enjoys a dynamic work environment and is committed to maintaining a high standard of operations.

This role requires strong communication skills, attention to detail, and an ability to multitask. Successful associates will help ensure a well-stocked store while ensuring compliance with safety regulations.

Benefits include medical insurance, a 401(k) plan, and employee discounts.