Store Operations & Customer Experience Leader

Designer Brands; Germantown (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading footwear retailer in Germantown, MD, seeks a Store Manager to enhance customer experiences and oversee daily store operations. This role requires excellent customer service skills, collaborative leadership, and the ability to manage inventory and associate performance. The ideal candidate will have at least two years of management experience and a high school diploma. The company offers a dynamic environment focused on team motivation and meeting customer needs, including flexible scheduling.

Qualifications

• Minimum 2 years management experience.
• Ability to meet business needs including nights, weekends, and holidays.
• Must have the ability to lift up to 50 pounds.

Responsibilities

• Support store management in various functions including customer service.
• Ensure compliance with all policies and procedures.
• Participate in inventory-related activities and other assigned tasks.

Skills

Customer service excellence

Collaborative working relationships

Verbal communication

Written communication

Ability to work with technology

Education

High school graduate or equivalent

Some college preferred

Tools

Register

iPhone

Job description

A leading footwear retailer in Germantown, MD, seeks a Store Manager to enhance customer experiences and oversee daily store operations. This role requires excellent customer service skills, collaborative leadership, and the ability to manage inventory and associate performance. The ideal candidate will have at least two years of management experience and a high school diploma. The company offers a dynamic environment focused on team motivation and meeting customer needs, including flexible scheduling.