Store Operations & Customer Experience Lead

Dollar Tree, Inc.; Fargo (ND); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree, Inc. in Fargo, ND is seeking an Assistant Store Manager to oversee store operations, customer service, and team development. You will support daily activities, supervise associates, and ensure merchandise is well-presented and stocked.

The role emphasizes opening/closing procedures, adherence to corporate directives, and maintaining a safe, friendly environment for customers and colleagues. This position requires strong communication and organizational skills and physical ability to

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. and perform physical duties as needed.
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address any questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained.
• Perform opening and closing procedures as needed.
• Process corporate directives and communications related to store activities.
• Maintain promotional effectiveness of store fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain a well-stocked and organized store.
• Protect and secure all company assets, including store cash.
• Adhere to policies, safety guidelines, and procedures by all store associates.
• Help the Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Ensure cleanliness throughout the store, including restrooms, floors, and trash removal.

Skills

Communication skills

Team collaboration

Customer service

Problem solving

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree, Inc. in Fargo, ND is seeking an Assistant Store Manager to oversee store operations, customer service, and team development. You will support daily activities, supervise associates, and ensure merchandise is well-presented and stocked.

The role emphasizes opening/closing procedures, adherence to corporate directives, and maintaining a safe, friendly environment for customers and colleagues. This position requires strong communication and organizational skills and physical ability to