Store Operations & Customer Experience Associate

The TJX Companies, Inc.; The Villages (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

Credit union

Referral bonuses

Cell phone discounts

Pet insurance

Legal insurance

EAP

Bereavement

Job summary

The TJX Companies, Inc. in The Villages, FL is seeking team members to deliver exceptional customer service, process transactions, and support merchandising standards in a fast-paced retail setting.

Candidates should be flexible, capable of multi-tasking, and comfortable engaging with customers. The role includes safeguarding store operations and participating in loyalty and credit programs while contributing to a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Model and uphold established customer experience practices with internal and external customers.
• Promote and process credit and loyalty programs.
• Ring customer purchases/returns accurately and count change.
• Maintain merchandising standards and prepare merchandise for the floor.
• Assist in store recovery and maintain store cleanliness.
• Support safety, labor laws, and program goals.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Job description

The TJX Companies, Inc. in The Villages, FL is seeking team members to deliver exceptional customer service, process transactions, and support merchandising standards in a fast-paced retail setting.

Candidates should be flexible, capable of multi-tasking, and comfortable engaging with customers. The role includes safeguarding store operations and participating in loyalty and credit programs while contributing to a positive store culture.