Store Operations & Customer Experience Associate

The TJX Companies, Inc.; Cranston (RI); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care options

Job summary

Marshalls at The TJX Companies, Inc. is hiring for a role focused on delivering an outstanding customer experience in our Cranston store.

You will engage with customers, maintain a clean store, and support merchandising and loss prevention standards while promoting our loyalty programs. The ideal candidate brings strong communication skills, the ability to multi-task in a fast-paced setting, and a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task in a fast-paced retail environment.
• Adaptable to changes in direction or unexpected situations.
• Ability to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement and interaction with customers, maintaining a clean and organized store environment.
• Model customer experience practices with customers and colleagues.
• Promote credit and loyalty programs.
• Accurately ring customer purchases/returns and handle cash according to procedures.
• Maintain merchandising standards and process merchandise for the sales floor.
• Support store recovery and maintain safety and loss prevention standards.
• Contribute to a positive store culture and teamwork.

Job description

Marshalls at The TJX Companies, Inc. is hiring for a role focused on delivering an outstanding customer experience in our Cranston store.

You will engage with customers, maintain a clean store, and support merchandising and loss prevention standards while promoting our loyalty programs. The ideal candidate brings strong communication skills, the ability to multi-task in a fast-paced setting, and a flexible schedule to meet business needs.