Store Operations & Customer Care Associate

The TJX Companies, Inc.; Charlotte (NC); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

The TJX Companies, Inc. is seeking a Store Associate for HomeGoods in Charlotte, NC. You will deliver a first‑class customer experience, ring transactions, and support merchandising and loss-prevention efforts while maintaining a clean, organized store environment.

You should be able to work a flexible schedule, engage with customers, and collaborate with team members to meet business needs. TJX offers comprehensive benefits and growth opportunities within a Fortune 100 company.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfying customer experience and embody customer service philosophy.
• Cross-train to work in multiple store areas.
• Accurately ring purchases/returns and manage change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store safety and loss-prevention efforts.
• Participate in store recovery and cleanliness tasks.
• Assist in other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting

Teamwork

Job description

The TJX Companies, Inc. is seeking a Store Associate for HomeGoods in Charlotte, NC. You will deliver a first‑class customer experience, ring transactions, and support merchandising and loss-prevention efforts while maintaining a clean, organized store environment.

You should be able to work a flexible schedule, engage with customers, and collaborate with team members to meet business needs. TJX offers comprehensive benefits and growth opportunities within a Fortune 100 company.