Store Operations Communications Co-op

Jobtailor; Framingham (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Store Operations Communications Coordinator to craft and refine messaging for store operations. You will work with the Store Operations Improvement Manager to design clear, impactful communications for field leaders and stores.

Responsibilities include assembling weekly reports, collaborating with stakeholders on policies, and supporting special projects. Ideal candidates are detail-oriented self-starters with strong writing and collaboration skills and proficiency in MS

Qualifications

• Clear written and verbal communication skills.
• Strong project management and multitasking abilities.
• Proficient with Microsoft Office tools (Excel/Word/PowerPoint).

Responsibilities

• Create Store and Field Leader communications under direction of the Store Operations Improvement Manager.
• Support Store Operations and home office teams by streamlining and editing communications for clarity.
• Build weekly communications reports and share with internal business partners.
• Partner with stakeholders to understand expected outcomes for policy and procedure and assist with creation/updates.
• Complete special projects as assigned.
• Assist the Store Operations team in providing stores with engaging messaging and policy to support delivery and execution of business initiatives.

Skills

Project Management

Effective Communication

Organizational Skills

Attention to Detail

Microsoft Office Proficiency

Verbal Communication

Written Communication

Time Management

Self-Starter

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

• Create Store and Field Leader communications under the direction of the Store Operations Improvement Manager
• Support Store Operations and other home office teams by streamlining and editing communications for clarity
• Build weekly communications reports and share them with internal business partners
• Partner with key stakeholders to understand expected outcomes for policy and procedure and assist with creation and updates
• Complete special projects as assigned
• Assist the Store Operations team in providing stores with engaging and effective messaging, policy and procedure to support delivery and execution of business initiatives

Requirements

• Previous co-op experience preferred but not required
• Ability to communicate process effectively
• Effective verbal and written communication
• Strong project management skills
• Ability to anticipate and think through impact of decisions and communications on intended audiences
• Self-starter with exceptional organizational skills and ability to manage multiple assignments in a professional and confidential manner
• Excellent communicator who works well both individually and in a team environment
• Strong attention to detail
• Superior time management skills
• Ability to prioritize effectively
• Willingness to seek out feedback and ability to incorporate feedback to enhance performance
• Proficient in Microsoft Office tools, especially Microsoft Excel, Word and PowerPoint
• Background in communications
• Ability to communicate orally and in writing in a clear, concise and correct manner

Core Competencies

Demonstrates strong project management and communication skills, with a focus on creating clear and effective messaging for store operations. Proficient in Microsoft Office tools, particularly Excel, Word, and PowerPoint, to support organizational initiatives and stakeholder engagement.

Highest-signal resume keywords

• Project Management
• Effective Communication
• Organizational Skills
• Attention to Detail
• Microsoft Office Proficiency

Soft Skills

• Verbal Communication
• Written Communication
• Self-Starter
• Team Collaboration
• Time Management

Industry Keywords

• Store Operations
• Communications
• Policy and Procedure
• Stakeholder Engagement
• Business Initiatives

Tools & Technologies

• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint