Store Operations Coach: Lead Teams, Elevate Service & Sales

Socket.dev; Pullman (WA); On-site; USD 71,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Employee discounts

Job summary

Walmart in Pullman, WA seeks a store leader to supervise and develop hourly associates, hire and train staff, and set clear expectations to drive customer service and store performance. You will lead teams across operations, merchandising, and community initiatives, ensuring compliance, budget management, and execution of company standards while fostering a culture of belonging and continuous improvement.

The role emphasizes integrity, teamwork, and delivering results through data-informed

Qualifications

• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments.

Responsibilities

• Leads and develops teams by teaching, training, listening to associates and providing feedback.
• Models exceptional customer service standards and supports customer service initiatives.
• Drives store financial performance by managing budgets, forecasting and controlling expenses.
• Supervises hourly associates, hiring, training, mentoring, assigning duties and recognizing performance.
• Ensures compliance with policies and promotes a culture of belonging and integrity.
• Fosters collaboration and relationships to achieve store goals.

Skills

Leadership

Supervisory experience

Customer service

Education

Some college or equivalent

Job description

Walmart in Pullman, WA seeks a store leader to supervise and develop hourly associates, hire and train staff, and set clear expectations to drive customer service and store performance. You will lead teams across operations, merchandising, and community initiatives, ensuring compliance, budget management, and execution of company standards while fostering a culture of belonging and continuous improvement.

The role emphasizes integrity, teamwork, and delivering results through data-informed