Store Operations Coach — Customer Experience Leader

Wal-Mart Stores East, LP; Latham (NY); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Walmart in Latham, NY seeks a store leadership professional to lead and develop teams, coach associates, and drive customer-first standards across store operations. You will teach, listen, set clear expectations, and implement business solutions while guiding change in partnership with store leadership.

You will manage budgets, analyze financials, optimize merchandising and inventory flow, and ensure shrink reduction while achieving sales and profit goals.

Qualifications

• Minimum two years of college or equivalent experience.
• Experience supervising teams or associates.
• Strong customer service orientation and communication skills.

Responsibilities

• Lead and develop teams by teaching, listening, and providing feedback to associates.
• Oversee store operations, budgeting, forecasting, and expense controls to meet goals.
• Drive customer service initiatives, merchandising, and problem resolution.
• Recruit, train, and mentor hourly staff and promote a culture of belonging.

Skills

Leadership

Supervisory experience

Customer service

Education

2 years college

Job description

Walmart in Latham, NY seeks a store leadership professional to lead and develop teams, coach associates, and drive customer-first standards across store operations. You will teach, listen, set clear expectations, and implement business solutions while guiding change in partnership with store leadership.

You will manage budgets, analyze financials, optimize merchandising and inventory flow, and ensure shrink reduction while achieving sales and profit goals.