Store Operations Analyst (US - Remote)

NAPA Auto Parts; Montgomery (AL); Remote; USD 65,000 - 90,000; Full time

Job summary

NAPA Auto Parts is seeking a dedicated Store Operations Analyst to join our auto parts team. The primary focus is the review and analysis of metrics including RGNs, Core Accounts, Bad Debt, Store Billings, Cycle Counts, Pcard usage and Cash variances to manage reconciliation activities.

The analyst will present actionable information to field leadership and collaborate with Loss Prevention and Operations to identify opportunities and develop plans of resolution.

Qualifications

• Bachelor's degree preferred or equivalent work experience.
• Strong Excel skills and data analysis abilities.
• Excellent written and verbal communication.
• Ability to work in a fast-paced environment with accuracy.

Responsibilities

• Review store operations databases for accuracy of reported information.
• Submit daily, weekly, and monthly reconciliation items per policy.
• Assess RGNs aging, investigate discrepancies, and provide weekly updates.
• Collaborate with distribution centers, vendors, and DCSC on credit issues.
• Review AR bad debt trends and assist with collections and root-cause analysis.
• Monitor Pcard activity for compliance and flag anomalies.
• Report identified anomalies to Loss Prevention.
• Analyze cash handling metrics and store deposition processes.
• Guide evolution of the analyst role with new systems and controls.

Skills

Strong communication

Excel proficiency

Analytical thinking

Attention to detail

Multi-tasking

Education

Bachelor's degree preferred

High School Diploma required

Job description

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Full time
R26_0000032932

Analyst, Store Operations

Job Summary

We are looking for a dedicated and experienced Store Operations Analyst to join our dynamic auto parts team. The primary focus of this role is the review and analysis of various metrics including: RGNs, Core Accounts, Bad Debt, Store Billings, Cycle Counts, Pcard usage and Cash variances to manage the reconciliation activities Additionally, the Store Operations Analyst will present field leadership with actionable information about these metrics and collaborate closely with Loss Prevention and Operations teams in identifying operational and compliance opportunities, and developing plans of resolution. If you are passionate about cars, trucks, motorcycles, and all things automotive, and are eager to learn and grow, this position is perfect for you!

Responsibilities

• Review all store operations databases to ensure accuracy of reported information.
• Submit daily, weekly, and monthly reconciliation items as per company policies and procedures.
• Partner with field teams to assess aged and ageing RGN trends, investigate cause of RGN discrepancies, and provide weekly updates on resolved and outstanding issues related RGNs and credit flow.
• Partner with distribution centers, vendors, and the NAPA DCSC team to investigate cause of credit discrepancies.
• Review data and trend analysis of AR accounts listed as bad debt to aid field teams in collection and root cause analysis including Core Account management.
• Review Company Pcard activity to ensure compliance in the field with reconciliation at the store level and to identify anomalies to be investigated by the Loss Prevention Team.
• Report identified anomalies to the loss prevention team.
• Review cash handling metrics to identify procedural issues with store deposits, collection from COD customers and daily over and short activity within the stores.
• Provide feedback and guidance related to the evolution of the analyst role as NAPA adapts to the onboarding of enhanced store and supply chain systems and controls.

Qualifications

• Bachelor's degree preferred; equivalent work experience and High School Diploma required.
• Strong written and verbal communication skills.
• At least five years of relevant analytical work experience; NAPA store experience is a plus.
• Basic understanding of accounting principles.
• Proficient in computer skills, especially Excel.
• Ability to thrive in a fast-paced environment and remain calm under pressure.
• Strong analytical problem-solving skills, multitasking abilities, and attention to detail.

Physical Demands / Working Environment

• Office working environment.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

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