Store Operations Analyst (US - Remote)

USA GPC Genuine Parts Company; Florida; Hybrid; USD 55,000 - 75,000; Full time

Job summary

USA GPC Genuine Parts Company is seeking a dedicated Store Operations Analyst to join our auto parts team. You will review and analyze metrics such as RGNs, bad debt, store billings, cycle counts, Pcard usage, and cash variances, and present actionable insights to field leadership.

You will collaborate with Loss Prevention and Operations teams to identify opportunities and develop plans of resolution while supporting onboarding of enhanced store and supply chain systems.

Qualifications

• Bachelor’s degree preferred; equivalent work experience accepted.
• Strong written and verbal communication skills.
• At least five years of relevant analytical work experience; NAPA store experience is a plus.
• Basic understanding of accounting principles.
• Proficient in Excel.

Responsibilities

• Review all store operations databases to ensure accuracy of reported information.
• Submit daily, weekly, and monthly reconciliation items per company policies and procedures.
• Partner with field teams to assess RGNs trends, investigate discrepancies, and provide weekly updates on resolved/outstanding issues.
• Partner with distribution centers, vendors, and the NAPA DCSC team to investigate cause of credit discrepancies.
• Review data and trend analysis of AR accounts listed as bad debt to aid field teams in collection and root cause analysis including Core Account management.
• Review Company Pcard activity to ensure compliance in the field with reconciliation at the store level and to identify anomalies to be investigated by the Loss Prevention Team.
• Report identified anomalies to the loss prevention team.
• Review cash handling metrics to identify procedural issues with store deposits, COD collections and daily over/short activity.
• Provide feedback and guidance related to the evolution of the analyst role as NAPA adapts to onboarding of enhanced store and supply chain systems and controls.

Skills

Analytical thinking

Strong communication

Attention to detail

Multitasking

Calm under pressure

Education

Bachelor's degree or equivalent

High School Diploma

Tools

Excel

Job description

Analyst, Store Operations Job Summary

We are looking for a dedicated and experienced Store Operations Analyst to join our dynamic auto parts team. The primary focus of this role is the review and analysis of various metrics including: RGNs, Core Accounts, Bad Debt, Store Billings, Cycle Counts, Pcard usage and Cash variances to manage the reconciliation activities Additionally, the Store Operations Analyst will present field leadership with actionable information about these metrics and collaborate closely with Loss Prevention and Operations teams in identifying operational and compliance opportunities, and developing plans of resolution. If you are passionate about cars, trucks, motorcycles, and all things automotive, and are eager to learn and grow, this position is perfect for you!

Responsibilities

• Review all store operations databases to ensure accuracy of reported information.
• Submit daily, weekly, and monthly reconciliation items as per company policies and procedures.
• Partner with field teams to assess aged and ageing RGN trends, investigate cause of RGN discrepancies, and provide weekly updates on resolved and outstanding issues related RGNs and credit flow.
• Partner with distribution centers, vendors, and the NAPA DCSC team to investigate cause of credit discrepancies.
• Review data and trend analysis of AR accounts listed as bad debt to aid field teams in collection and root cause analysis including Core Account management.
• Review Company Pcard activity to ensure compliance in the field with reconciliation at the store level and to identify anomalies to be investigated by the Loss Prevention Team.
• Report identified anomalies to the loss prevention team.
• Review cash handling metrics to identify procedural issues with store deposits, collection from COD customers and daily over and short activity within the stores.
• Provide feedback and guidance related to the evolution of the analyst role as NAPA adapts to the onboarding of enhanced store and supply chain systems and controls.

Qualifications

• Bachelor’s degree preferred; equivalent work experience and High School Diploma required.
• Strong written and verbal communication skills.
• At least five years of relevant analytical work experience; NAPA store experience is a plus.
• Basic understanding of accounting principles.
• Proficient in computer skills, especially Excel.
• Ability to thrive in a fast-paced environment and remain calm under pressure.
• Strong analytical problem-solving skills, multitasking abilities, and attention to detail.

Physical Demands / Working Environment

Office working environment.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.