Store Operations & Admin Manager

Lebco Industries, LP; Dallas (TX); On-site; USD 50,000 - 52,000; Full time

Job summary

Lebco Industries, LP is seeking an Office Manager for its Dallas, TX corporate offices. The role is full-time with salary range $50,000.00 to $52,000.00 annually.

The Office Manager handles day-to-day administration, balances daily business, processes orders, and coordinates store transfers, repairs, and deliveries. Strong organizational, communication, and confidential-information skills are required.

Qualifications

• Minimum 1 year of administrative experience.
• Minimum 6 months of customer service experience.
• Basic math and accounting skills.
• Good planning and organizational skills.
• Excellent communication skills, including oral, written, electronic, and interpersonal.
• Ability to maintain confidential and sensitive information.
• Able to work well with peers and other staff and departments.
• Able to manage multiple tasks without direct supervision and in an efficient and professional manner.
• Communicate with others clearly and effectively.

Responsibilities

• Answer incoming calls and aim for a one-call resolution.
• Balance the previous day’s business, verify accuracy.
• Verify Purchase Orders for quantity, style, cover, options.
• Finalize delivered sales, credits memos, and transfers.
• Transfer inventory between stores as needed.
• Process repair requests.
• Track deliveries and report issues to the Store Manager.
• Ensure deliveries are paid before delivery.
• Provide courteous customer service per guidelines.
• Verify orders and notify Store Manager of discrepancies.
• Notify Sales Associates of order problems or delays.
• Run and review Sales Order Report daily.
• Review Special Orders weekly for pricing.
• Run Sales Order Report sorting SPC codes.
• Enter sales orders, credit memos, and repair orders.
• Finalize sales, credits memos, and inter-store transfers.
• Schedule a sale or credit memo for delivery or pick-up.
• Enter service orders in the system.
• Enter parts costs or schematics and place parts orders.
• Email pictures to La-Z-Boy Corporate and relay decisions.
• Maintain communications with Customer Service Department.

Skills

Administrative experience

Customer service

Mathematical skills

Planning and organization

Communication skills

Confidential information handling

Team collaboration

Multitasking

Job description

Lebco Industries, LP is seeking an Office Manager for its Dallas, TX corporate offices. The role is full-time with salary range $50,000.00 to $52,000.00 annually.

The Office Manager handles day-to-day administration, balances daily business, processes orders, and coordinates store transfers, repairs, and deliveries. Strong organizational, communication, and confidential-information skills are required.