STORE/NIGHT LEAD CLERK

Kroger; Woods Cross (UT); On-site; USD 35,000 - 45,000; Full time

Job summary

Kroger is seeking a Store/Night Lead Clerk to create an outstanding customer experience. This role involves supervising grocery operations, training associates, and ensuring compliance with safety regulations while promoting teamwork and achieving store goals.

Qualifications

• Effective communication skills required.
• Knowledge of basic math needed.
• Management experience preferred.

Responsibilities

• Promote trust and respect among associates.
• Train and develop associates on job performance.
• Monitor and control expenses for the department.

Skills

Effective communication skills

Knowledge of basic math

Ability to handle stressful situations

Education

High school education or equivalent

Job description

Join to apply for the STORE/NIGHT LEAD CLERK role at Kroger

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job-specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on their job performance and participate in performance appraisals.
• Adhere to all local, state, and federal laws, and company guidelines.
• Gain and maintain knowledge of products sold within the department and respond to questions or make suggestions about products.
• Offer product samples to help customers discover new items or inquire about products.
• Inform customers of grocery specials.
• Develop and implement a department business plan to achieve desired results.
• Create and execute sales promotions in partnership with store management.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Implement the promotional plan for the department.
• Stay current with present, future, seasonal, and special ads.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on financial reports.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Schedule price changes and update shelf tags and promotional signs.
• Plan, organize, and supervise the inventory process.
• Train associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain temperature logs.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs.
• Report customer or employee accidents and safety risks, including illegal activities.
• Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum

• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations

Desired

• High school education or equivalent (preferred)
• Management experience (preferred)
• Grocery and retail experience