STORE/NIGHT LEAD CLERK

Metro Market in; Oconomowoc (WI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Night Lead Clerk to enhance customer experiences through exceptional service and effective team management. This role involves supervising grocery operations, maintaining a clean and safe environment, and empowering associates to deliver outstanding service. Ideal candidates will have strong communication skills and a background in retail or grocery management. Join a company that values respect, integrity, and diversity, and make a significant impact in a collaborative and dynamic setting.

Qualifications

• Strong communication skills to interact with customers and staff.
• Basic math skills for handling transactions and inventory.

Responsibilities

• Promote teamwork and communicate effectively with associates.
• Manage scheduling and training for staff to meet customer needs.

Skills

Effective communication skills

Basic math knowledge

Stress management

Education

High school education or equivalent

Job description

STORE/NIGHT LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum Requirements:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience

Key responsibilities include:

• Promoting trust and respect among associates
• Communicating company, department, and job-specific information to associates
• Collaborating with associates and promoting teamwork to achieve company/store goals
• Establishing performance goals and empowering associates to meet or exceed targets
• Managing scheduling to handle customer volume
• Training and developing associates and participating in performance appraisals
• Adhering to all laws and company guidelines
• Maintaining product knowledge and responding to customer inquiries
• Offering product samples and informing customers of specials
• Developing and implementing business and sales promotion plans
• Preparing seasonal critiques and monitoring promotional activities
• Controlling department expenses and assisting with budget and financial reviews
• Monitoring inventory and stocking conditions, including managing price changes and inventory processes
• Training staff on inventory management and Computer Assisted Ordering
• Ensuring compliance with food safety regulations and safety procedures
• Maintaining proper temperatures and safety logs
• Practicing preventive equipment maintenance and reporting safety issues
• Handling customer or employee accidents and reporting safety risks or illegal activities
• Performing essential functions with or without reasonable accommodation