STORE/NIGHT LEAD CLERK

Pick 'n Save in; City of Pewaukee (WI); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading grocery store is seeking a Store/Night Lead Clerk to create an outstanding customer experience. The role involves supervising grocery operations, promoting teamwork, and ensuring compliance with safety regulations while delivering exceptional service.

Qualifications

• Management experience preferred.
• Grocery experience.
• Retail experience.

Responsibilities

• Promoting trust and respect among associates.
• Training and developing associates.
• Ensuring compliance with food safety regulations.

Skills

Effective communication skills

Ability to handle stressful situations

Education

High school education or equivalent

Job description

STORE/NIGHT LEAD CLERK (Finance)

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties, and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Minimum Requirements:

• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to handle stressful situations

Desired Qualifications:

• High school education or equivalent preferred
• Management experience preferred
• Grocery experience
• Retail experience

Key responsibilities include:

• Promoting trust and respect among associates
• Communicating company, department, and job-specific information to associates
• Collaborating with associates and promoting teamwork to achieve company/store goals
• Establishing performance goals for the department and empowering associates to meet or exceed targets
• Developing adequate scheduling to manage customer volume during hours of operation
• Training and developing associates and participating in performance appraisals
• Adhering to all relevant laws and company guidelines
• Maintaining knowledge of products and assisting customers with inquiries and suggestions
• Offering product samples and informing customers of specials
• Developing and implementing a department business plan and sales promotions
• Preparing seasonal critiques and executing promotional plans
• Monitoring expenses and assisting with budget and financial reviews
• Managing inventory, stock conditions, and inventory processes
• Updating shelf tags and promotional signage regularly
• Training staff on inventory and computer-assisted ordering systems
• Ensuring compliance with food safety regulations and maintaining proper temperatures
• Reinforcing safety programs and reporting unsafe conditions or incidents
• Performing equipment inspections and notifying management of repairs
• Reporting safety risks, illegal activities, and accidents
• Performing essential functions with or without reasonable accommodation