STORE/NIGHT CLERK

Kroger; Plain City (OH); On-site; USD 28,000 - 36,000; Full time

Job summary

An established industry player is seeking a dedicated Store/Night Clerk to enhance customer experiences through exceptional service. This role is vital for maintaining a clean and safe environment while assisting customers with their grocery needs. The ideal candidate will embrace a customer-first strategy, promote teamwork, and ensure product quality. With opportunities for growth and a supportive work culture, this position is perfect for those eager to make a difference in their community. Join this dynamic team and contribute to a company that values diversity and innovation in the grocery sector.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Employee Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Ability to handle stressful situations effectively.
• Knowledge of basic math for daily operations.
• Strong communication skills to assist customers.

Responsibilities

• Create a welcoming environment for customers.
• Maintain product quality and adhere to safety guidelines.
• Assist department manager in achieving sales goals.

Skills

Stress Management

Basic Math Skills

Effective Communication

Retail Experience

Bilingual Skills

Job description

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft, or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading, and/or writing)

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. We take pride in bringing diverse teams together with a passion for food and people, with one purpose: To Feed the Human Spirit. We innovate tirelessly to create great experiences for customers, communities, and each other, with food at the core.

People matter here. We aim to support your success at work and in life. We help feed your future by providing value and care to help you grow. If you’re caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have opportunities for you. Apply today to join our Kroger family!

What You’ll Receive From Us

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Wide healthcare coverage (medical, dental, vision, prescriptions)
• Flexible scheduling with paid time off, holidays, and sick leave
• Emotional and financial support via Employee Assistance Program and Goldman Sachs Ayco
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement through our Continuing Education program
• Growth opportunities via training and diverse career pathways