STORE/NIGHT CLERK

Kroger Mountain View Foods; Columbus (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Store/Night Clerk to enhance customer experiences through exceptional service. In this role, you will create a welcoming atmosphere, assist customers with their needs, and ensure product quality while adhering to safety regulations. Your contributions will help the department achieve its sales goals and maintain high standards of service. If you are passionate about customer care and thrive in a dynamic retail environment, this opportunity is perfect for you.

Qualifications

• Ability to handle stressful situations effectively.
• Knowledge of basic math for handling transactions.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and maintain inventory standards.
• Adhere to food safety regulations and safety procedures.

Skills

Customer Service

Communication Skills

Basic Math

Stress Management

Education

High School Diploma or Equivalent

Job description

Join to apply for the STORE/NIGHT CLERK role at Kroger Mountain View Foods

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell by dates and take appropriate action
• Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading and/or writing)

Additional information about the company, benefits, and job levels is included but not necessary for the core job description. The description is lengthy and somewhat repetitive but covers key responsibilities and qualifications.