STORE/NIGHT CLERK

Kroger Mountain View Foods; Chicago (IL); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking dedicated individuals to join their team in delivering exceptional customer service. This role focuses on creating a welcoming environment, assisting customers with their needs, and ensuring product quality and safety. With a commitment to employee growth and well-being, the company offers comprehensive benefits, flexible scheduling, and opportunities for career advancement. If you're passionate about food and people, this is the perfect opportunity to thrive in a supportive and dynamic environment.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Associate discounts

Qualifications

• Ability to handle stressful situations and communicate effectively.
• Basic math skills for counting and managing inventory.

Responsibilities

• Create a welcoming environment for customers and assist with inquiries.
• Ensure product quality and maintain safety standards.
• Stock and inventory department merchandise efficiently.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Education

High school diploma or equivalent

Job description

Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store
• Gain and maintain knowledge of products sold within the department and respond to questions, making suggestions about products
• Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials
• Check product quality to ensure freshness; review sell-by dates and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with fresh products they have ordered
• Report product ordering/shipping discrepancies to the department manager
• Display a positive attitude
• Stay current with present, future, seasonal, and special ads
• Adhere to all food safety regulations and guidelines
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions to store management
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs
• Notify management of customer or employee accidents
• Report all safety risks/issues and illegal activity, including robbery, theft, or fraud
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired

• Any retail experience
• Second language (speaking, reading, and/or writing)

About Us

Based in Illinois, Mariano’s merged with The Kroger Company in 2015. Today, we’re proudly serving Mariano’s customers in over 40 stores throughout the Chicago Metro area.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Mariano’s family!

If you need reasonable accommodation to complete a job application or participate in the process, please call 844-849-7136 or contact the store management.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including physical, emotional, financial, and more. We’ll help you thrive, with access to:

• Healthcare coverage, including medical, dental, vision, and prescriptions
• Flexible scheduling with paid time off, holiday, and sick pay
• Emotional and financial support through counseling and financial tools
• Associate discounts on various purchases
• Up to $21,000 in tuition reimbursement over your career
• Potential for growth through training programs and career pathways

For more information about benefits and eligibility, visit our Benefits Page!