STORE/NIGHT CLERK

Kroger; Appomattox (VA); On-site; USD 25,000 - 35,000; Full time

Job summary

Kroger is seeking a customer service associate to enhance the shopping experience by providing exceptional service and maintaining a welcoming environment. Responsibilities include assisting customers with inquiries, ensuring product quality, and adhering to safety regulations. This role offers opportunities for growth and comprehensive benefits.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Employee Assistance Program

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Create an environment that makes customers feel welcome and appreciated.
• Gain and maintain knowledge of products to respond to questions.
• Check product quality and review sell-by dates.

Skills

Effective communication skills

Ability to handle stressful situations

Basic math skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Our Company

From a tiny Cincinnati grocery store more than a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Our Values

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Join Our Team

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What You'll Receive

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Minimum Requirements

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Effective communication skills

Desired Qualifications

• Any retail experience
• Second language skills (speaking, reading, and/or writing)

Responsibilities

• Promote trust and respect among associates
• Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products sold within the department and store-wide
• Gain and maintain knowledge of products to respond to questions and make suggestions
• Recommend grocery items and inform customers of specials
• Check product quality, review sell-by dates, and take appropriate action
• Label, stock, and inventory department merchandise; provide customers with ordered products
• Report discrepancies and safety issues to management
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers
• Reinforce safety programs and report unsafe conditions or activities
• Perform preventive maintenance and notify management of equipment needs
• Report accidents, safety risks, and illegal activities
• Perform essential job functions with or without reasonable accommodation