Store Merchandising Leader — Elevate Customer Experience

llbean; Cincinnati (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

L.L.Bean’s Kenwood Retail Store in Cincinnati, Ohio is seeking a Store Team Leader of Retail Merchandising to drive business results and lead a team in an outdoor lifestyle setting.

The role focuses on merchandising execution, customer experience excellence, and staff development, guiding floor sets, signage, promotions, and service standards to deliver the legendary L.L.Bean experience.

Responsibilities

• Plans, maps, and executes floor sets by translating Trail Guide and floor sets into compelling and inspiring merchandise presentations
• Analyzes reports and uses business acumen to make smart decisions to drive sales
• Completes and supports all visual display and windows execution
• Works closely with Operations Productivity team to plan and efficiently process floor sets and replenishment
• Executes marketing signage and promotions
• Executes markdowns and merchandise recovery
• Models and fosters an environment where service is the top priority and drives sales and brand loyalty
• Acts as a Leader on Duty to drive conversion and sales
• Uses reports to analyze trends, identify opportunities, and build actions to improve loyalty and service metrics
• Executes recognition programs and reviews forward-looking business events
• Develops activations and selling efforts to drive sales
• Ensures the sales floor is full and sizes are represented
• Ensures top-notch fitting room service to drive conversion and UPT
• Supports, trains, and communicates standards and processes to associates
• Delivers product knowledge training to build sales and loyalty
• Maintains employee communications and drives inclusive hiring practices
• Fosters an inclusive work environment and collaboration across differences
• Manages exceptions and provides coaching as needed
• Supports Peak planning and budget-adherence in staffing and resources

Job description

L.L.Bean’s Kenwood Retail Store in Cincinnati, Ohio is seeking a Store Team Leader of Retail Merchandising to drive business results and lead a team in an outdoor lifestyle setting.

The role focuses on merchandising execution, customer experience excellence, and staff development, guiding floor sets, signage, promotions, and service standards to deliver the legendary L.L.Bean experience.