Merchandising Store Leader – Outdoor Retail

L.L.Bean, Inc.; United States; On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

L.L.Bean, Inc. Hadley, MA is seeking a Store Team Leader of Merchandising to drive business results, lead the merchandising and customer experience, and support store leadership.

The role emphasizes floor sets, visuals, signage, and training to deliver the legendary LL.Bean customer experience in an outdoor lifestyle store. Responsibilities include leading service excellence, analyzing business reports, managing staff, and ensuring product availability and fitting room service.

Qualifications

• Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer
• Excellent organizational and time management skills
• Systems knowledge (POS, Word, Excel) and comfort with social media platforms
• Capability to build strong partnerships and to work collaboratively to achieve goals
• Ability to inspire and motivate others
• Ability to maintain a high level of enthusiasm and a positive attitude
• Demonstrated ability to foster an inclusive work environment and customer experience.
• Demonstrated capacity for collaborative work in a retail environment, is adept at serving customers and teams from a variety of backgrounds
• Demonstrated interpersonal, written and verbal communication skills
• Ability to work a flexible schedule including nights, weekends and holidays
• Mobility and desire to relocate a plus

Responsibilities

• Lead service-focused environment and drive sales and brand loyalty.
• Act as Leader on Duty to drive conversion and sales.
• Analyze reports to identify trends and opportunities.
• Manage floor sets and merchandise presentation.
• Ensure fitting room service quality and availability of sizes.
• Coordinate training and onboarding for store teams.
• Support health, safety, and peak planning initiatives.

Skills

Retail leadership

Customer service

Communication

Team collaboration

Problem solving

Education

Associate degree or equivalent

Tools

POS system

Microsoft Word

Microsoft Excel

Social media platforms

Job description

L.L.Bean, Inc. Hadley, MA is seeking a Store Team Leader of Merchandising to drive business results, lead the merchandising and customer experience, and support store leadership.

The role emphasizes floor sets, visuals, signage, and training to deliver the legendary LL.Bean customer experience in an outdoor lifestyle store. Responsibilities include leading service excellence, analyzing business reports, managing staff, and ensuring product availability and fitting room service.